In today’s world, you can order almost anything with a click—including durable medical equipment (DME). While online research can give you a starting point, choosing mobility and homecare equipment is not like picking out shoes or kitchen gadgets. Your safety, independence, and comfort are at stake, and that’s where the Freedom Mobility Solutions team makes all the difference.
Beyond the Sale: A Relationship That Lasts
When you become a Freedom Mobility Customer, the service doesn’t end when you walk out the door or complete a purchase. We’re here to make sure you are completely satisfied with your product and confident using it. That starts with listening, understanding your unique needs, and customizing solutions that fit your life.
Our goal is simple: to become your Trusted Source for mobility, accessibility, and homecare equipment. To earn that trust, we focus on delivering personal attention, reliable support, and expert guidance—every step of the way.
The Pitfalls of Shopping Online Alone
E-commerce has its place, but when it comes to mobility and homecare equipment, buying online without expert help comes with major drawbacks:
No Test Drive – You can’t sit in the lift chair, adjust the scooter, or experience how a hospital bed positions your body before purchasing. What looks good on a screen may not work for your needs.
No Personalized Guidance – Online retailers don’t ask about your home setup, your health condition, or your daily routine. The wrong choice can mean discomfort, wasted money, or unsafe equipment.
DIY Setup and Installation – With online orders, you’re on your own for heavy deliveries, complicated assembly, and adjustments. Improper setup can cause damage—or worse, injury.
No Ongoing Support – Once the sale is made, online stores rarely offer diagnostic help, replacement parts discounts, or service options. If something goes wrong, you’re left searching for answers.
When the equipment directly affects your safety, mobility, and independence, guessing your way through an online purchase can create more problems than solutions.
Why Expert Guidance Matters
Online shopping can’t give you the experience of test-driving equipment, feeling how a lift chair reclines, or adjusting a powerchair to see if it truly fits your body. Our showrooms in Hanover, MD and Ashburn, VA allow you to try before you buy with the help of certified consultants (ATP, CAPS, CEAC)
Our mobility experts know the details that matter most—like whether a modular ramp is the best fit for your entryway, or which hospital bed offers the right positioning for pressure relief. These are decisions that can impact your health, comfort, and safety long-term.
Extending Your Care Team
We don’t see ourselves as just a store. We want to become an extension of your care team, partnering with you, your family, and even your healthcare providers to make sure your equipment works the way it should in your home.
Here’s what you receive as part of the Freedom Mobility Customer Experience:
Free “Know Your Options” Guide
1 Free Diagnostic Consultation on equipment purchased from us
20% OFF Replacement Parts
20% OFF Rentals while your equipment is being repaired
In-Home Consultation*
Seating & Positioning Consultation*
Our Expert Advice Anytime
*The $75 evaluation fee is credited to any equipment or service purchased.
The Products We Help You With
At Freedom Mobility Solutions, we carry and support a wide range of equipment to meet your unique needs:
Mobility Equipment: Power wheelchairs, scooters (3-wheel, 4-wheel, heavy-duty, folding), manual wheelchairs, rollators, and walkers
Homecare Equipment: Lift chairs, hospital beds and mattresses, patient lifts, seating and positioning solutions
Home Accessibility: Stairlifts, ramps (portable, modular, and threshold), grab bars, vertical platform lifts, railings, and bathroom safety equipment
Why Choose Freedom Mobility Solutions?
We’ve been proudly serving Maryland since 2008, and now also support communities in DC and Northern Virginia. Our professional team provides:
Certified consultations with trained experts
Access to the finest, most innovative equipment
Delivery and installation by skilled technicians
Prompt attention to your immediate needs
Shopping online might feel convenient, but it leaves you guessing. At Freedom Mobility Solutions, we remove the guesswork by combining hands-on experience, expert advice, and ongoing support—so you can live safely, comfortably, and confidently.
Ready to test drive your options? Visit us at our Hanover, MD or Ashburn, VA showroom, or schedule your consultation today at www.FreedomMobilitySolutions.com.