When purchasing a stairlift, most people focus on features, comfort, and price. While those are important, one of the most critical factors is often overlooked: the warranty.
A strong warranty combined with expert dealer support ensures your stairlift remains safe, reliable, and protected long after installation. Below, we break down how manufacturer warranties work and how Freedom Mobility Solutions supports you beyond the standard coverage.
The Freedom Mobility Promise
At Freedom Mobility Solutions, we believe purchasing mobility equipment should come with long term support and peace of mind. Manufacturer warranties are important, but having a trusted local team available makes all the difference.
Free Know Your Options Guide
One free diagnostic consultation on equipment purchased from Freedom Mobility Solutions
20 percent off all replacement parts
20 percent off rentals when repairs are being made
In home consultation
Seating and positioning consultation
Expert advice anytime
The $75 evaluation fee is credited toward any equipment or service purchased.
This added layer of support helps ensure your equipment continues to work safely and comfortably long after installation.
Understanding Handicare Stairlift Warranty Coverage
Handicare stairlifts are engineered with safety and reliability as top priorities. Maintaining warranty protection depends heavily on proper installation and servicing.
Key Warranty Guidelines:
Only Handicare-certified dealers and trained technicians should install or service the stairlift.
Unauthorized work or modifications can immediately void the warranty.
Reinstalling a used Handicare stairlift with different parts not installed by certified professionals invalidates coverage.
Only original Handicare-approved spare parts should be used for repairs.
Maintenance Recommendations:
Schedule annual service maintenance visits.
Keep the rail clean and free from dust, debris, and pet hair.
Clean the seat with a damp cloth and avoid abrasive cleaners.
Understanding Harmar Stairlift Warranty Coverage
Coverage Includes:
Three year warranty on material, mechanical, and electrical parts
One year battery coverage
Ten year gear rack warranty
Important Notes:
Labor costs are not included in the manufacturer warranty.
Paint, upholstery covers, and routine maintenance are excluded.
Dealers may charge service or travel fees for repairs.
Warranty coverage becomes void if the lift is modified, misused, damaged, or repaired using non-genuine Harmar parts.
All warranty claims must be handled through the dealer where the lift was purchased.
Why Professional Installation Matters
Both manufacturers emphasize the importance of professional installation and approved servicing.
Choosing an experienced, authorized provider ensures warranty protection remains intact, safety standards are followed, equipment operates as intended, and repairs use approved components.
What This Means for You
A stairlift is an investment in safety, independence, and quality of life. Understanding warranty coverage helps you avoid surprises and ensures you receive the full protection offered by the manufacturer.
Working with Freedom Mobility Solutions means you receive not only manufacturer warranty coverage, but also ongoing support, expert guidance, and added benefits through our Freedom Mobility Promise.